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NCHRA HR Business Partner series (Santa Clara):
Managing Talent for Organizational Success

Qualifies for 1.5 General Recertification Credits.
Registration: General $35 / NCHRA Members $0

Tuesday, April 16, 2013 (7:30 AM - 9:30 AM)

Presented by Dr. B. Lynn Ware, President & CEO, ITS

Dr Ware, President and CEO
Dr. B. Lynn Ware

How do you develop an integrated talent management plan for your company and measure the financial impact? Discover how to translate your organization's business plan into a talent management strategy that includes phases across the employee lifecycle. Plus, learn how to use metrics to measure the financial payback from three aspects of your talent management plan: onboarding, employee engagement and talent retention.


HR West 2013 - April 22-24 at the Oakland Convention Center
New Ideas in Career Development:
For Starters, Leverage Technology

Wednesday, April 24, 2013, 11:00am to 12:15pm

Join presenters Dr. B. Lynn Ware, Ph.D., President & CEO of ITS, along with Jen Brown, Mauri Schwartz and Michelle Proehl for this exciting session.

Build a successful career and employee development program using innovative strategies and technology.

The Bureau of Labor Statistics reports voluntary turnover is increasing despite slow economic growth yet, employers are having difficulty filling jobs due to a lack of qualified applicants. Organizations need to develop talent internally to ensure a strong talent pipeline for the future. Learn innovative employee engagement strategies and leverage technology for career development.


NCHRA online 5-week eProgram series:
Onboarding: Starting Employees
Off on the Right Foot

Qualifies for 5 General Recertification Credits. Registration: General $245 / NCHRA Members $195 for all 5 sessions

Starts February 7, 2013

Presented by Dr. B. Lynn Ware, President & CEO, ITS

Dr Ware, President and CEO
Dr. B. Lynn Ware

Did you know that 50% of all new hires consider leaving within the first seven months of employment? Want to know how to get all of your new hires contributing sooner? Join us to learn how to effectively design, develop, implement and measure an engaging and effective onboarding program so that you can avoid unwanted early turnover and get your talent off to a fast start.

We will explore a four-step process for building an onboarding program for the first 90 days of employment including program branding, using the latest onboarding technology and how to motivate managers to support your implementation.

The series includes five 60-minute online sessions:  

  • February 7: Investing in Onboarding - Make the business case for onboarding by evaluating case studies of successful programs and how they contributed to the bottom line.
  • February 21: Onboarding: Design Principles - Learn how to brand your program; tying onboarding to talent acquisition, pre-boarding strategies, centralized vs. decentralized designs, use of technology in the early phases.
  • March 7: Onboarding: What to Include - Discover best practice program content, how to appeal to the "head and heart" of the employee, and design your program around employee and business needs.
  • March 21: Onboarding: Rollout - Examine several engaging mobile and Web technologies, including the use of gamification in delivering the onboarding program. Plus, explore potential roles of the support team for the new employee.
  • April 4: How to Measure Success - Explore six different methods of proving the financial contribution of your onboarding program to the organization.

Click here for more information or to register.

ABOUT THE PRESENTER Dr. B. Lynn Ware, President & CEO, Integral Talent Systems, Inc. is an Industrial/Organizational Psychologist who has been a hands-on practitioner. For many years she has put talent management initiatives in place that have been proven to increase employee productivity across all industries. Dr. Ware is frequently quoted on trends in employee engagement and retention in the Associated Press and such publications as ComputerWorld, Harvard Business Review, the San Francisco Chronicle and The Wall Street Journal. She has also been featured on CNN as a national employee retention expert.


Business 21 Publishing webinar
Job Rotation & Cross-Training:
A Step-by-Step Plan for Making it Work

Featuring Dr. B. Lynn Ware, President & CEO, ITS

Dr Ware, President and CEO
Dr. B. Lynn Ware

Think of a REALLY key player in your organization. If that person won the lottery and decided to retire tomorrow, how disruptive would it be? Would customers be affected? What would be the financial impact?

These are tough questions that HR executives need to ask all the time, especially in times like these when organizations are “running lean.” Every employee is at full capacity. Every job is mission critical. Near-zero redundancy is great for preserving cash, but it’s dangerous.

Fact is, you can’t quickly replace extremely valuable employees. Finding the right people takes time and money, and so does training. Not to mention ensuring that new people adopt your values and acquire institutional knowledge –“intangibles” that are very hard to replicate in new hires.

That’s why it’s time to think seriously about job rotation and cross-training, strategies that build redundancy and anticipate unexpected turnover. The obvious benefits are greater stability and lower risk. But it’s also good for your staff, providing development opportunities that increase both morale and retention.

Participants in the program will learn:

  • A step-by-step checklist for implementing a job rotation program in your organization
  • How to work with managers and individual contributors to “free up” time to learn additional functional skills
  • Best practices for evaluating how well your job rotation program is working
  • How job rotation and cross-training link to career development and succession planning processes within your organization

For more information, visit the Business 21 website.


Business 21 Publishing webinar
On-Boarding: A Four-Step Process to Ensure that New Hires Succeed in their First 90 Days

Featuring Dr. B. Lynn Ware, President & CEO, ITS

Dr Ware, President and CEO
Dr. B. Lynn Ware

A recent B21 survey of HR execs showed that 80% of companies do either a poor or mediocre job of acclimating new employees. That means that many of us are spending huge amounts of money on advertising, search fees, testing, background checks and pre-employment interviews to find the “perfect” candidate – then throwing it all away by mishandling the candidate’s transition into the organization.

This process, now commonly called “on-boarding,” is widely misunderstood and vastly underutilized. Why? Because it’s easy to underestimate just how difficult it is for new employees to adapt to a new job and a new culture and it takes a long time for them to contribute.

When companies take a “Let ‘em sink or swim” attitude, the failure rate is extremely high, particularly for higher-level employees – and the monetary price tag – one to four times the person’s salary – is only part of the cost you pay. Failed hires hurt morale. They increase workload. They create stress. And, frankly, repeated miscues make your management team appear incompetent.

The good news is that you can dramatically improve your success rate and avoid the staggering cost of failed hires if you implement a systematic “on-boarding” process at your company. This conference will tell you how to do it.

Participants will learn:

  • A step by step on-boarding process covering the first 90 days
  • Why typical “Employee Orientation” programs don’t cut it in today’s marketplace
  • The “Five Myths” of rapid assimilation
  • How to design a new employee experience that captures both the Head (Rational/Cultural) and the Heart (Emotional/Relational) of the new employee
  • Why giving new employees a “fast start” is more important than ever today
  • How to make the business case for on-boarding to senior management
  • Why studies show that effective on-boarding has four times more power than compensation in winning discretionary effort from new hires
  • Why on-boarding can’t be accomplished by the hiring manager alone
  • The importance of establishing metrics and how to measure and communicate your success in financial terms

For more information, visit the Business 21 website.


CER 2013 California Employment Law Update
San Francisco: Oct. 9-11 | Anaheim: Oct. 23-25

Dr. B. Lynn Ware, Ph.D., President & CEO of Integral Talent Systems, Inc. (ITS) will be presenting a special pre-conference session on:

Hiring: Everything You Always Wanted To Know But Were Afraid To Ask
San Francisco Oct. 9 | Anaheim Oct. 23 | 9:30am-12:30pm

Dr Ware, President and CEO
Dr. B. Lynn Ware

What are you doing to dynamically transform the way your organization gets the maximum value from every employee? Where is your next great employee hiding, and what are you doing to develop that person’s confidence, morale, and commitment? Why do so many on-boarding programs fail—and what are you doing to ensure yours doesn't? How much money are you losing on employee turnover and failed recruitment efforts? As organizations begin to hire again, HR managers find themselves struggling to answer these questions and more. Don’t miss our in-depth workshop, when we’ll cover:

  • How to set up an effective application flow process for managing the flood of applications and unsolicited resumes you receive every day
  • Secrets to effective, legal interviews
  • How to build a social recruiting strategy that’s manageable and sustainable
  • Tips for analyzing—and improving—the ROI of your recruiting efforts
  • How to create the success profiles for your critical jobs—and get the right people to fill them
  • The key elements a successful onboarding program must include
  • The nuts-and-bolts of hiring-related recordkeeping: What you must keep, and for how long
  • Answers to the most common—yet confusing—I-9 questions that keep turning up like bad pennies

Now taking registrations for its 8th acclaimed year, the California Employment Law Update conference is widely recognized as the leading California-specific employment law conference for forward-thinking Human Resources professionals, executives, and in-house counsel.


Employee Ownership in Career Development: The Role of the Organization
By Steve Knight, Executive Vice President, ITS
In Career Convergence Magazine, Dec. 2010

Steve Knight
Steve Knight

The following comments were recently overheard inside some large organizations:

“How can you hold managers accountable for daily production goals if we need to take time out to talk to employees about their about careers?” - VP for Production at large energy company speaking to the Division President about plans for talent review meetings with employees

“What really shocked me is that she is leaving for a job at a non-profit focused on third world hunger. I have managed her for five years and had absolutely no idea that she was passionate about this issue.” - HR manager for a global Fortune 500 company regarding the unexpected resignation of a longtime employee

“It is easier to get career coaching from a headhunter than to talk to my boss or to attempt to find out on my own what opportunities might be available internally.” - Young high-potential software engineer commenting during a focus group

These three brief examples highlight the all-too-typical disconnect between employees, managers, and their organization’s goals when it comes to career development. The hopeful aspect of these anecdotes is that each one occurred in the context of serious organizational efforts to improve career development practice. But the dilemma is real.

How should company leaders, managers and employees be thinking about career development?

Read the full article at Career Convergence Magazine


ABECU Partners with ITS to Launch Career Development Program with American Eagle

ABECUAs announced in The Missouri Difference, Anheuser-Busch Employees’ Credit Union (St. Louis) and its division American Eagle Credit Union (St. Louis) have launched their Career Development Program to provide employees the opportunity to work one-on-one with experienced individuals. The partnership helps employees focus on developing and growing within their field. ABECU and American Eagle partnered with Integral Talent Systems, Inc., which helps companies retain their top talent and competitive edge, for the program.


ITS Brings Retaining Talent
Certification Program to Canada

Recently, ITS brought its Retaining Talent Consultant Certification Program to Radical Entertainment Company in Vancouver, BC. The one-day session was limited to a maximum of 6 participants, who were certified as internal Talent Retention Consultants, able to work one-on-one with their managers to reduce their attrition risks. Participants completed the session qualified to lead a hands-on skill building session for up to five managers that they support.

In addition to proven models for reducing unwanted attrition, participants received the ITS Attrition Risk Assessment tool, Talent Retention Toolkit, and Talent Retention Action Planner to use with their company's managers.

Talent Retention Consultant Certification builds in-house capability, lowers external consulting costs, enhances HR's credibility, and helps build participants' careers, because the expertise remains with them. Certified Talent Retention Consultants are valuable retention consulting resources to their internal customers -- both the managers and the talented employees relying on them. For more information about the certification program, call ITS at 650-965-1806.


ITS Tackles Teacher Turnover
ITS consultants Dr. B. Lynn Ware and Steve Knight meet with the steering committee members of Gwinnett County Public Schools (GCPS) to embark on a 5-year study aimed at retaining key teachers as district enrollment grows. ITS will implement the Employee Commitment Survey and the OutTakes Exit Interview System to collect the data that will be used in the study.

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The 2013 Talent Management Webinar Series:

June 20: Managing the Departure: How to Protect Your Employment Brand if Employees Must Go! (with Michelle Proehl)

Sept. 19: Career Development for Gen Y: Essential Strategies for Engaging Young Talent

Past Events & Webinars:

Apr. 18: The Social Leader (with Dr. Frank Guglielmo)

March 28: Employee Engagement Surveys:
Making Your Engagement Survey Count

Feb. 28: What's New in Onboarding?

Jan. 31: Career Development Systems for Gen Y: Tunkey and Technology

Nov. 15: Onboarding Shake-up! Use Mobile & Gaming Tools to Help Your New Employees Blast off in 2013

Oct. 18: Retaining & Engaging Your Top Talent: How to Inoculate Your Talent Against Recruiter Calls

Sept. 20: What's New in Career Development?

Aug. 23: How to Generate Financial Outcomes from Your Employee Engagement Survey Effort

July 19: What's New in OnBoarding? Bringing On New Talent

June 14: Making Your Engagement Survey Count

May 24: Time to Retain Your Top Talent

Apr. 25: Designing an Effective Career Development Program

Mar. 15: Simplify Your Engagement Survey Process for Maximum ROI

Feb. 16: Great Training - How to Design Custom Learning Programs for Your Company's Change Management Initiatives

Jan. 19: On-Boarding - What's New? Redesign Your Process Using the Latest Trends

Dec. 15: Employee Engagement Research Update

Nov. 17: New Trends in On-Boarding

Oct. 20: New & Engaging Methods for Job Skills Training

Sept. 22: What's New in Career Development?

Aug. 18: Re-Engaging Talent in an Economic Rebound

Jul. 21: Engagement Surveys: Using Data to Drive Real-World
Results

Jun. 16: Job Rotation: A Key to Leadership & Employee Development

May 19: Strategies for Workforce Development

Apr. 21: Succession Planning: Developing Future Leaders for Your Organization's Success

Mar. 17: Fast Starts for New Employees

Feb. 17: Career Development: Systems, Practices & Tools

Jan. 20: Engagement Surveys: Using Data to Drive Real-World
Results

Dec. 16: Developing New Leaders: The Transition to Management

Nov. 18: Career Development in Healthcare

Oct. 21: On-Boarding Millenials: Foundation for Young Employee Engagement & Productivity

Sept. 23: Keep Them from Walking: How to Retain & Engage Your Top Talent During the Recovery

Aug. 26: Competencies & Career Development: Enabling Career Planning with Competency Profiles

July 15: Creating a Culture that Rewards Performance

June 17: Succession Planning: Developing Future Leaders for Your Organization's Success

May 20: New Employee Orientation: On-Boarding New Talent

April 15: Career Development: New Systems, Practices & Tools

March 18: Efficient Strategies for Employee Development

Feb. 18: Maximizing the Value of Employee Engagement Surveys

Feb. 4: ITS Career Development Suite Briefing

Jan. 21:Keep Them from Walking: Time to Check In On What Your Employees Are Planning

 

 
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